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Your Questions Answered

When will I receive my order?

Orders are shipped within 24-48 business hours and typically arrive within 7 - 14 days.

What shipping carrier will be used for my order?

We use reliable carriers such as Royal Mail, EVRI, Yodel, and Post NL to ensure timely delivery.

What if I received a delivery notification but didn’t receive the item?

Contact your local post office for details. If necessary, start a claim and notify us with the confirmation for further assistance.

How can I track my order?

Use the “Tracking My Order” tool on our website with your tracking number, order number, or the email used for ordering.